Privacy Policy

1.     Our Commitment To Privacy

2.     The Information We Collect

3.     How We Use Information

4.     Yahoo's Use of Information We Collect

5.    Our Commitment To Data Security

6.     Our Commitment To Children's Privacy

7.     How To Access Or Correct Your Information

8.     How To Contact Us

1.   Our Commitment To Privacy

     Your privacy is important to us. To better protect your privacy we provide this notice   explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our homepage and at every point where personally identifiable information may be requested.

2.    The Information We Collect 

This notice applies to all information collected or submitted on the TriVillage.com website. On some pages, you can order products, make requests, and register to receive materials. The types of personal information collected at these pages are:

      - Name

      - Address

      - Email address

      - Phone number

      - Credit/Debit Card Information

      - (Etc.)

On some pages, you can submit information about other people. For example, if you  order a gift online and want it sent directly to the recipient, you will need to submit the recipient's address. In this circumstance, the types of personal information collected are:

- Name

- Address

- Phone Number

- (Etc.)

3.    The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order.

We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.

We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.

You can register with our website if you would like to receive our catalog as well as updates on our new products and services by providing your email address. Such addresses are not used for any other purpose and are not shared with outside parties. 

We use non-identifying and aggregate information to better design our website and to share with vendors, manufacturers and other business partners. For example, we may tell a vendor that X number of individuals visited a certain area on our website, but we would not disclose anything that could be used to identify those individuals.

Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

4.    Yahoo's Use of Information We Collect

We engage Yahoo! Store to host our site.  Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information. 

5.    Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Additionally, our website and all its content is hosted by Yahoo! Store including the ordering system, and order data.  Yahoo! Store uses SSL (Secure Socket Layer) encryption when transmitting certain kinds of information, such as credit card information and other personal information. An icon resembling a padlock is displayed on the bottom of most browsers' window during SSL transactions that involve credit cards and other forms of payment. Any time TriVillage.com asks you for a credit card number for payment or for verification purposes, it will be SSL encrypted. The information you provide will be stored securely on Yahoo! Store servers and our servers.

6.    Our Commitment To Children's Privacy

Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.

7.    How You Can Access Or Correct Your Information

You can access and modify all your personally identifiable information that we collect online by contacting our Customer Care specialists at 1-866-874-2525.  To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.

8.    How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at 1-866-874-2525 or send us an email at customerservice@trivillage.com.